Shipping & Returns - Tabselect Home Line
We offer free threshold shipping on all orders!
We ship to the USA only!
Note: This Shipping & Returns Policy applies exclusively to products sold under the Tabselect Home Line brand.
Other brands available on tabselect.com have their own shipping and return policies, which are listed separately on their respective product pages and in the main Shipping & Returns section.
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment:
If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us using our contact form.
If an unexpected delay prevents us from shipping within the stated timeframe, we will contact you with an updated estimated shipping date and the available options.
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send your photos using our contact form and we will review the damage and arrange an appropriate resolution, which may include repair, replacement parts, replacement merchandise, a partial refund, or a full refund depending on the nature and extent of the damage. We will process any applicable freight or insurance claim on your behalf.
If the driver denies you to inspect your shipment, please notate on the delivery receipt that the driver will not let you inspect. When asking for a resolution, customers are required to make notation of any visible damages on the delivery receipt and notify Tabselect as soon as possible by describing the problem and sending photos by email: contactus@tabselect.com
Claims will be denied if the procedures are not followed.
Delivery:
We offer free threshold delivery and an option for white glove service that includes assembly. Delivery is scheduled by appointment, so you will receive a call to arrange a date and time that works for you. It is required that someone is present at the delivery address to accept the products and inspect them for any damages upon arrival.
If you are not home for the scheduled appointment, a $100 fee will be charged to reschedule the delivery and make another appointment.
Order Cancellation:
If you need to cancel an order, please note that a 25% restocking fee applies to cancellations made before shipment.
If the order has already been shipped, a return must be processed, with the customer covering return shipping costs and a 25% restocking fee.
Returns & Refunds:
Returns are accepted within 2 days of delivery.
The item will be inspected for any damage and we reserve the right to partially or wholly accept or deny the return or deduct any damage repair cost from the refund balance.
Returned items must be shipped back in their original packaging, with no signs of use, wear, or damage.
If your order has already shipped, you (the buyer) are responsible for the return shipping costs. A 25% restocking fee will also apply. We can assist with arranging the package pick-up and coordinating the carrier.
If the return is an exchange for defective merchandise, we will replace the defective item or part at no cost.
Refunds will only be issued to the original credit card that you use when placing your order. It may take up to 14 business days to receive your refund.
The product must be returned to the original shipping address from which it was sent. Contact us if you would like to return your product.
Return Shipping:
If your order has already shipped, you (the buyer) are responsible for the return shipping costs. A 25% restocking fee will also apply. We can assist with arranging the package pick-up and coordinating the carrier.
The product must be returned to the original shipping address from which it was sent. Contact us if you would like to return your product.
Defects:
We guarantee against manufacturer defects for 30 days from the delivery date. Manufacturer defects must be reported within the 30-day coverage period. Shipping damage must be reported within 2 days of delivery and is handled separately under the Damages section above. In the case of a defective part or product, we will replace it at no cost.
Open-Box & Professionally Repaired Items:
Products identified on the product page as Open-Box, Professionally Repaired, Reconditioned, or similar are offered at a reduced price because they are not being sold as standard new merchandise.
The individual product page will describe the known condition of the specific item and may include:
- Details regarding previous shipping damage or cosmetic imperfections;
- Information about repairs that have been completed;
- Before-and-after photographs;
- Current-condition photographs; and
- Any remaining visible imperfections.
Customers are responsible for reviewing this information before purchasing.
Open-box and professionally repaired products are final sale and are not eligible for standard returns or exchanges because of any condition, damage, repair, cosmetic variation, or imperfection that was disclosed before purchase.
These products are also excluded from the standard Tabselect Home Line manufacturer-defect guarantee and any Tabselect written warranty unless the individual product page expressly states otherwise.
Final-sale status does not mean that the customer accepts new damage occurring during the new shipment.
If an open-box or professionally repaired item arrives with new transit damage that was not disclosed on the product page, please follow the Shipping Damage procedure above and contact Tabselect within 48 hours of delivery.
The customer should document the new damage on the delivery receipt, refuse delivery and provide photographs of both the merchandise and packaging.
Tabselect will compare the reported damage with the condition disclosed before purchase and determine an appropriate resolution.
If the merchandise received is materially different from the specific condition represented on the product page, please contact Tabselect within 48 hours of delivery.
The disclosed previous repair, damage, or cosmetic condition itself is not considered grounds for a return when that condition was clearly presented before purchase.
How to Contact Us
For returns, shipping damage, manufacturer defects, cancellations, or other order-related questions, please contact us through our contact form or email: contactus@tabselect.com
*IMPORTANT: Please check our shipping section below the product you are about to purchase. Some products have a different shipping and return policy!
Thank you!
Last updated: 08/18/2026